Privacy Policy

Comic Collectors Canada ("we," "us," or "our") is committed to protecting the privacy of all visitors and members of our website located at comiccollectorscanada.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using the Site, you consent to the practices described in this Privacy Policy. Privacy questions, access requests, or complaints should be sent to: info@comiccollectorscanada.com

1. Information We Collect

1.1 Information You Provide Directly

• Account Registration: name, email address, username, password, and province/territory of residence.
• Newsletter Subscription: email address and communication preferences.
• Discussion Forums & Buy/Sell/Trade: any content you post publicly, including messages, listings, reviews, and meet-up details.
• Contact Forms: name, email address, and any details included in your message.
• Optional Profile Information: display name, avatar, location preferences, collecting interests, and any other information you choose to provide.

1.2 Information Collected Automatically

• Log data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
• Cookies and tracking technologies: session cookies, preference cookies, and analytics identifiers.
• Search queries and browsing activity: comic titles, issue numbers, pages viewed, and search terms entered into our store-search tool.

1.3 Information from Third Parties

Our search functionality retrieves publicly available product listings from third-party Canadian comic book retailers. We do not collect personal information about you from those retailers without your knowledge.

2. How We Use Your Information

• To create and manage your account and authenticate your identity.
• To provide and improve the comic book store search feature, events listings, and forum services.
• To send you our newsletter and other communications you have opted into.
• To facilitate buy/sell/trade transactions and local meet-up coordination between members.
• To respond to your inquiries and provide member support.
• To detect, prevent, and address fraud, abuse, and security incidents.
• To comply with applicable legal obligations.
• To analyze Site usage and improve the user experience through aggregated analytics.

3. Legal Basis and Consent

Under PIPEDA, we rely on your knowledge and consent for the collection, use, and disclosure of personal information, except where the law provides otherwise. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.

4. Newsletter & Email Communications

If you subscribe to our newsletter, we will use your email address to send you news about Canadian comic events, store promotions, and community updates. Each newsletter includes an unsubscribe link. We do not share your email address with advertisers or third-party marketers. Unsubscribe requests may take up to 10 business days to process.

5. Discussion Forums and Public Content

Content you post in discussion forums is publicly visible to other Site users and may be indexed by search engines. Do not post sensitive personal information in public areas of the Site. We are not responsible for any personal information you choose to share publicly.

6. Sharing and Disclosure of Information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service Providers: trusted vendors who assist us in operating the Site (hosting, email delivery, analytics, security).
• Legal Requirements: if required by applicable law, court order, or governmental authority.
• Business Transactions: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
• With Your Consent: for any other purpose with your explicit consent.

7. Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and analyze site traffic using tools such as Google Analytics (data is aggregated and anonymized). You can configure your browser to refuse cookies, but some features of the Site may not function properly without them.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon request, we will delete or anonymize your data, subject to any legal retention obligations.

9. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

10. Your Rights

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Withdraw consent and request deletion of your information.
• Opt out of newsletter communications at any time.
• Lodge a complaint with the Office of the Privacy Commissioner of Canada.

To exercise these rights: info@comiccollectorscanada.com

11. Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. Users under 18 should use the Site only with the involvement of a parent or legal guardian.

12. Links to Third-Party Sites

Our search tool and events page may contain links to third-party comic retailers and event organizers. We are not responsible for the privacy practices or content of those external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify registered users by email and post the updated Policy on this page with a revised effective date.

14. Contact Us

Comic Collectors Canada
Email: info@comiccollectorscanada.com